88ft Privacy Policy — How We Collect, Use, and Protect Your Personal Data
Your privacy matters to 88ft. This Privacy Policy explains in plain, formal English exactly what personal data we collect from players in Bangladesh, why we collect it, how we use and protect it, and what rights you hold over your information at every stage of your relationship with the 88ft platform.
Our Data Protection Principles
Everything 88ft does with your personal data is governed by six core principles. These are not aspirational statements — they are the operational rules that every team and system at 88ft must follow.
Minimal Collection
88ft collects only the personal data that is strictly necessary for account registration, payment processing, identity verification, and platform operation. We do not collect data "just in case" — every data point has a defined, documented purpose before it is collected.
Accuracy & Currency
88ft takes reasonable steps to ensure that the personal data held about you is accurate and up to date. You can update your account information at any time via your account settings, and we encourage you to do so whenever your personal details change.
Security First
All data transmitted between your device and 88ft is protected by SSL/TLS encryption. Sensitive account data is stored using industry-standard encryption at rest. Access to player data within 88ft's systems is restricted on a strict need-to-know basis with full audit logging.
No Data Selling
88ft does not sell, rent, or trade your personal data to third parties for marketing purposes. Your data is shared only with carefully selected service partners — such as payment processors (bKash, Nagad) and identity verification providers — solely for the purpose of delivering the services you have requested.
Limited Retention
88ft retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention schedule.
Your Rights Are Central
You have the right to access, correct, restrict, and request deletion of your personal data at any time. 88ft will respond to all verified data subject requests within 30 days. To exercise any of your rights, contact our support team at [email protected].
Contents
1 Introduction
88ft ("we", "us", "our") operates the online cricket betting and casino platform accessible at https://88ft.io and through any associated mobile application (collectively, the "Platform"). This Privacy Policy describes how 88ft collects, uses, stores, and discloses personal data relating to individuals who register accounts, place bets, use casino services, or otherwise interact with the Platform ("you", "your", "player").
This Policy applies to all players accessing the 88ft platform from Bangladesh and to any individual whose personal data 88ft processes in connection with providing its services. It should be read alongside our Terms and Conditions, which govern the overall contractual relationship between you and 88ft.
88ft is committed to handling your personal data responsibly, transparently, and in compliance with applicable data protection principles. We encourage you to read this Policy carefully so that you understand your rights and our obligations with respect to your data.
2 Data We Collect
88ft collects the following categories of personal data, depending on how you interact with the Platform:
2.1 Identity Data
Full legal name, date of birth, gender, national identity card number or passport number, and a photograph of your identity document. This data is collected during account registration and KYC (Know Your Customer) verification and is required to confirm your age and identity.
2.2 Contact Data
Bangladeshi mobile phone number, email address, and, where provided, a residential address. This data is used to communicate with you about your account, transactions, and promotional offers (where you have opted in).
2.3 Financial Data
Details of the payment methods used to deposit and withdraw funds, including bKash wallet numbers, Nagad account numbers, Rocket numbers, bank account references, and transaction histories. Full payment credentials are handled directly by the respective payment service providers; 88ft does not store raw card numbers or mobile banking PINs.
2.4 Transactional Data
Records of all bets placed, games played, deposits made, withdrawals requested, bonuses credited, and winnings received. This data forms the operational record of your account activity and is retained for regulatory, audit, and responsible gaming purposes.
2.5 Technical Data
IP address, device type, operating system, browser type and version, time zone, referral URL, pages visited, session duration, and in-app behavioural data. This data is collected automatically when you access the Platform and is used for security monitoring, fraud prevention, and platform improvement.
2.6 Communications Data
Records of support tickets, live chat transcripts, emails, and any other communications you send to the 88ft support team. These are retained to provide consistent support and to maintain a record of any commitments or resolutions agreed between you and 88ft.
| Data Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, NID, date of birth, photo ID | Yes — for KYC |
| Contact Data | Mobile number, email address | Yes — for account |
| Financial Data | bKash / Nagad number, transaction history | Yes — for payments |
| Transactional Data | Bet history, game activity, bonus records | Yes — automatic |
| Technical Data | IP address, device info, session logs | Yes — automatic |
| Communications Data | Support emails, chat transcripts | Only if you contact us |
3 How We Collect Data
3.1 Directly from You
The majority of your personal data is collected directly from you when you register an account, complete identity verification, make a deposit or withdrawal, contact support, or respond to a survey or promotional offer. You choose what information to provide during registration; however, certain fields are mandatory in order to create and operate an account.
3.2 Automatically
When you access the 88ft platform via a web browser or mobile application, technical and behavioural data is collected automatically through server logs, cookies, and similar tracking technologies. This collection occurs regardless of whether you are logged in to an account. Please refer to Section 7 (Cookies & Tracking) for a full explanation of the technologies used.
3.3 From Third Parties
88ft may receive personal data about you from third-party identity verification providers, payment processors, fraud prevention services, and — where applicable — marketing partners through whom you accessed the 88ft platform for the first time. Data received from third parties is used only for the specific purpose for which it was shared and is subject to the same data protection standards applied to directly collected data.
4 Legal Basis for Processing
88ft processes personal data on the following legal bases:
- Contractual necessity: Processing required to fulfil our obligations under the Terms and Conditions — including account management, payment processing, bet settlement, and customer support.
- Legal obligation: Processing required to comply with applicable legal requirements, including anti-money laundering (AML) obligations, age verification mandates, and record-keeping duties imposed by applicable law.
- Legitimate interests: Processing carried out for 88ft's legitimate business interests, including fraud prevention, security monitoring, platform improvement, and responsible gaming enforcement — where these interests are not overridden by your privacy rights.
- Consent: Processing carried out on the basis of your freely given consent, such as sending you promotional communications about new games, bonuses, or BPL/IPL betting offers. You may withdraw consent at any time by contacting [email protected].
5 How We Use Your Data
88ft uses the personal data we collect for the following specific purposes:
- Creating and managing your 88ft player account, including processing your initial registration and subsequent account changes.
- Verifying your identity and age in accordance with our 21+ policy and KYC requirements before processing withdrawal requests.
- Processing deposits via bKash, Nagad, Rocket, Upay, and other accepted payment methods, and releasing withdrawal payments to your verified account.
- Settling bets, calculating winnings, and maintaining an accurate real-time record of your account balance and transaction history.
- Detecting and preventing fraud, account sharing, bonus abuse, money laundering, and other forms of prohibited conduct described in the Terms and Conditions.
- Responding to customer support enquiries, resolving disputes, and maintaining a record of commitments made during support interactions.
- Sending you transactional notifications — including deposit confirmations, withdrawal updates, and security alerts — which are required for the operation of your account and cannot be opted out of.
- Sending you marketing communications about promotions, bonuses, new games, and cricket or BPL/IPL betting offers, where you have provided consent to receive such communications.
- Monitoring platform performance, identifying bugs, and improving the user experience of the 88ft website and mobile application.
- Enforcing responsible gaming measures, including monitoring for signs of problem gambling behaviour and applying self-exclusion, deposit limits, or cooling-off periods where requested or where legally required.
6 Data Sharing & Disclosure
6.1 Service Partners
88ft shares personal data with carefully selected third-party service providers who process data on our behalf under strict contractual obligations. These include identity verification providers, payment processors (including the technology partners behind bKash, Nagad, and Rocket integrations), cloud hosting providers, fraud detection services, and customer support software vendors. All service partners are required to process data only for the specified purpose and to maintain security standards equivalent to those applied by 88ft.
6.2 Game Studio Partners
Casino and slot games on the 88ft platform are supplied by third-party game studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe. These studios may receive limited technical session data (such as a session token and stake amount) to deliver the game. They do not receive your full identity or financial profile. Each studio operates under its own data protection policies.
6.3 Legal and Regulatory Disclosures
88ft may disclose personal data to law enforcement agencies, regulatory authorities, or other government bodies where required to do so by law, court order, or in connection with the investigation of suspected financial crime, fraud, or match-fixing activity. 88ft will notify you of any such disclosure where legally permitted to do so.
6.4 Business Transfers
In the event of a merger, acquisition, or sale of all or part of the 88ft business, player personal data may be transferred to the acquiring entity as part of the transaction. You will be notified via email prior to any such transfer and will be provided with the opportunity to close your account if you do not wish your data to be transferred.
6.5 No Sale of Data
88ft does not sell, rent, exchange, or otherwise commercially transfer your personal data to any third party for their own marketing or commercial purposes. Any sharing of data is strictly limited to the categories described in this Section 6.
7 Cookies & Tracking
The 88ft platform uses cookies and similar tracking technologies to operate core platform functions, maintain your login session, and improve your experience. The following categories of cookies are used:
- Strictly necessary cookies: Required for the platform to function. These include session authentication cookies that keep you logged in during your visit. These cannot be disabled.
- Functional cookies: Remember your preferences, such as your preferred game lobby view or language setting, to personalise your experience on return visits.
- Analytical cookies: Collect aggregated, anonymised data about how players use the platform — such as which pages are visited most frequently and where users encounter errors. This data is used to improve the platform and does not identify you personally.
- Security cookies: Used to detect and prevent fraudulent activity, account takeover attempts, and bot traffic. These cookies are strictly necessary and cannot be disabled.
You can control non-essential cookies through your browser settings. Please note that disabling functional cookies may affect your platform experience. Disabling strictly necessary or security cookies may prevent the platform from functioning correctly.
8 Data Security
88ft implements a multi-layered approach to data security designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures include:
- SSL/TLS encryption for all data transmitted between your device and the 88ft platform.
- Encryption at rest for all sensitive personal and financial data stored in our systems.
- Role-based access controls, ensuring that only authorised personnel with a documented need can access player data, with all access events logged and regularly audited.
- Intrusion detection systems and continuous security monitoring across all platform infrastructure.
- Regular vulnerability assessments and penetration testing by qualified security professionals.
- Formal incident response procedures that require 88ft to notify affected players promptly in the event of a data breach that poses a material risk to their rights or interests.
9 Data Retention
88ft retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or for as long as required by applicable legal, regulatory, or audit obligations. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Identity & KYC documents | 5 years after account closure | AML and legal compliance |
| Financial transaction records | 5 years after transaction date | Financial audit obligations |
| Bet and game history | 3 years after account closure | Dispute resolution, responsible gaming |
| Support communications | 2 years after resolution | Quality assurance, dispute records |
| Technical / log data | 12 months from collection | Security monitoring |
| Marketing consent records | Until consent withdrawn + 1 year | Proof of consent |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual. Where data must be retained beyond the standard period due to an ongoing legal dispute or regulatory investigation, it will be restricted to that specific purpose until the matter is resolved.
10 Your Rights
As an 88ft player, you hold the following rights with respect to your personal data. To exercise any of these rights, submit a written request to [email protected]. 88ft will respond within 30 days of receiving a verified request.
- Right of Access: You may request a copy of all personal data that 88ft holds about you, together with information about how it is used and with whom it is shared.
- Right to Rectification: If you believe that any personal data 88ft holds about you is inaccurate or incomplete, you may request that it be corrected or supplemented.
- Right to Erasure: You may request that 88ft delete your personal data where it is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent. Please note that certain data must be retained for legal and regulatory reasons even after account closure.
- Right to Restriction: You may request that 88ft restrict the processing of your data — for example, while a dispute about its accuracy is being resolved — rather than deleting it outright.
- Right to Object: You may object to processing carried out on the basis of legitimate interests, including profiling for marketing purposes. Once an objection is received, 88ft will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.
- Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal.
11 Children & Minors
The 88ft platform is strictly for individuals aged 21 years and above. 88ft does not knowingly collect, store, or process personal data relating to any person under the age of 21. If we become aware that personal data has been collected from a person under 21, that account will be closed immediately, any balance will be returned to the source payment method, and all associated personal data will be deleted from our systems as promptly as practicable.
If you are a parent or guardian and have reason to believe that your child has registered an account on the 88ft platform, please contact [email protected] immediately with the subject line "Underage Account — Urgent". We will investigate and take action within 24 hours of receiving the report.
12 Third-Party Links
The 88ft platform may contain links to third-party websites or services, including game studio lobbies, payment provider portals, or sports data providers. This Privacy Policy applies only to data processed by 88ft directly. 88ft is not responsible for the privacy practices of any third-party website or service accessed via a link from the Platform, and we encourage you to review the privacy policies of any such third party before providing them with your personal data.
13 Policy Updates
88ft reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players by email or via an in-platform notification at least 7 days before the updated Policy takes effect. The "Last Updated" date at the top of this document will be revised with each new version.
Your continued use of the 88ft platform after the effective date of an updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree with any changes, you must discontinue use of the platform and may request account closure by contacting [email protected].
14 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or to 88ft's handling of your personal data, please contact our support team using the details below. All privacy enquiries are handled in English and are responded to within 2 business days.
- Email: [email protected]
- Subject line for privacy enquiries: Privacy Policy Enquiry
- Subject line for data rights requests: Data Rights Request
- Subject line for underage account reports: Underage Account — Urgent
- Response time: Within 2 business days for standard enquiries; within 24 hours for urgent child safety matters.
- Support hours: 24/7, Bangladesh Standard Time (BST, UTC+6)
Ready to Play on 88ft?
Now that you understand how 88ft protects your privacy, explore our cricket betting markets, casino games, and slots — or visit our FAQ if you have further questions about your account.