Player Wellbeing & Safety

Responsible Gaming at 88ft — Your Wellbeing Comes First

At 88ft, we believe that gambling should be an enjoyable, social pastime — not a source of stress, financial strain, or personal harm. Our responsible gaming programme equips every player in Bangladesh with the tools, information, and support they need to stay in control at every stage of their journey on the platform.

21+ Players Only
SSL Secured
24/7 Support
Self-Exclusion Available
Important notice: If you feel that gambling is negatively affecting your finances, relationships, or mental health, please stop playing immediately and contact our support team at [email protected]. Help is available 24/7 in English. You are not alone.

Our Commitment to Safe Play

88ft is Bangladesh's trusted online cricket betting and casino platform, and we take that trust seriously. Responsible gaming is not a disclaimer buried at the bottom of a page — it is a core pillar of how we build and operate this platform. Every tool, policy, and support channel described on this page exists because we genuinely care about the long-term wellbeing of our players.

Gambling, at its best, is an entertaining experience shared by millions of adults across Bangladesh — whether placing a ৳500 bet on a BPL match in Dhaka, spinning slots during a Chittagong evening, or enjoying a live casino session over the weekend. However, a small number of players can develop patterns of behaviour that go beyond entertainment. Our job is to catch those patterns early, provide effective tools to restore control, and ensure that no player ever feels alone in facing a gambling-related problem.

This page explains exactly what responsible gaming means at 88ft, what tools are available to you, how to recognise warning signs, and how to reach our dedicated support team at any time of the day or night, Bangladesh Standard Time.

21+

The 88ft platform is strictly for individuals aged 21 years and above. Age verification is mandatory before any withdrawal is processed.

Deposit Limits

Set a maximum daily, weekly, or monthly deposit cap on your 88ft account. Once a limit is in place it takes effect immediately — and any request to raise the limit is subject to a 72-hour cooling-off period before it activates, giving you time to reconsider.

Time-Out Periods

Need a short break? Activate a time-out for 24 hours, 48 hours, 1 week, or 1 month. During a time-out your account is suspended and you cannot log in, place bets, or access the casino. The time-out cannot be reversed once activated.

Self-Exclusion

If you feel you need a longer break, request a self-exclusion of 6 months, 1 year, or 5 years. During self-exclusion, your account is permanently closed for the chosen period and you are removed from all marketing lists. Email [email protected] to request self-exclusion at any time.

Session Time Reminders

Enable session time alerts to receive an on-screen notification after 30, 60, or 90 minutes of continuous play. Keeping track of time is one of the simplest and most effective ways to stay in control of your gambling habits.

Reality Check & Loss Limits

Set a maximum loss limit per session, per day, or per week. When you hit your limit, the platform automatically suspends further betting for the relevant period. You can also view a real-time summary of your net session result at any point while logged in.

24/7 English Support

Our dedicated responsible gaming support team is available around the clock, every day of the year, including Eid and public holidays. Contact us by email at [email protected] and we will respond within 2 hours. For urgent matters, live chat is available inside your 88ft account dashboard.

How to Activate Your Responsible Gaming Tools

Every tool on this page is free, takes effect immediately or within the stated period, and can be requested directly from the 88ft support team if you cannot find the setting in your account dashboard.

01
Account Settings

Log in to your 88ft account and navigate to Account Settings > Responsible Gaming. From here you can set deposit limits, activate session reminders, and review your recent activity log.

02
Email Request

Send an email to [email protected] with the subject line "Responsible Gaming Request". State the tool you need — time-out, self-exclusion, deposit limit reduction — and our team will apply it within 1 hour.

03
Live Chat

Use the live chat widget inside your 88ft account dashboard to speak with a responsible gaming specialist in real time, in English. Live chat is available 24 hours a day, 7 days a week.

04
Instant Activation

Deposit limit reductions, time-outs, and self-exclusion requests take effect immediately upon confirmation. No waiting period, no second approval step. Your safety comes before platform revenue.

Please note: Increasing a deposit limit or removing a time-out requires a mandatory 72-hour reflection period before the change takes effect. This cooling-off window is intentional — it gives you the opportunity to reconsider whether the change is truly in your best interest. Requests to shorten or bypass this window cannot be accommodated.

Recognising Problem Gambling

Problem gambling rarely appears all at once. It tends to develop gradually and can be hard to notice from the inside. The signs below are recognised indicators that gambling may be shifting from entertainment to a problem.

Spending more money on gambling than you can afford to lose, even temporarily.
Borrowing money from family, friends, or lenders specifically to fund gambling activity.
Feeling restless, irritable, or anxious when you are not gambling or when you try to stop.
Chasing losses — continuing to bet in an attempt to recover money already lost in a session.
Lying to family members, partners, or friends about how much time or money you spend gambling.
Neglecting responsibilities at work, school, or home because of time spent gambling.
Using gambling as a way to escape from stress, depression, anxiety, or personal problems.
Repeated unsuccessful attempts to cut down, control, or stop gambling on your own.
Feeling that gambling controls your decisions rather than you controlling gambling.
Neglecting to eat, sleep, or look after your physical health because of prolonged gaming sessions.
If two or more of the above signs apply to you or someone you know, we strongly recommend taking a break and reaching out to the 88ft responsible gaming team at [email protected]. You can also speak directly with a live chat agent at any time. There is no judgement — only help.

Quick Self-Assessment

Answer these questions honestly. If you answer "yes" to three or more, consider speaking with our support team or taking a voluntary break from gambling. This assessment is not a diagnostic tool — it is a starting point for self-reflection.

Privacy: This self-assessment is entirely on-page and client-side. No answers are recorded or transmitted to 88ft. It is for your own private reflection only.
1 Have you ever gambled more money than you originally planned to spend in a single session?
2 Have you ever felt the need to increase the size of your bets to get the same level of excitement?
3 Have you ever tried to win back money you had already lost by continuing to play or bet?
4 Have you ever lied to a family member or friend about how much you gambled or how much you won or lost?
5 Have you ever missed work, study, an important event, or a family commitment because of gambling?
6 Have you ever felt anxious, depressed, or unable to sleep because of gambling losses or the urge to gamble?
7 Have you borrowed money or sold personal possessions to fund gambling activity?
8 Have you ever felt that gambling has taken priority over your health, relationships, or financial security?

The 21+ Age Policy

88ft operates a strict 21-and-over age policy across every product on the platform — cricket betting, live casino, slots, fishing games, and all other real-money services. This is not simply a legal formality. We believe that young adults under the age of 21 are more susceptible to developing unhealthy gambling habits, and we take every reasonable step to prevent access by individuals below this threshold.

Every new account registered on 88ft is subject to mandatory Know Your Customer (KYC) verification before a withdrawal can be processed. As part of this verification, players must submit a government-issued identity document confirming that they are 21 or older. Accounts where the document reveals the holder is under 21 are closed immediately, the balance is returned to the source payment method, and the account data is purged from our systems in line with our Privacy Policy.

If you are a parent, guardian, or family member of a minor who may have accessed 88ft, please contact [email protected] immediately with the subject line "Underage Account — Urgent". We will investigate and take action within 24 hours.

Deposit Limits — Full Details

Deposit limits are one of the most practical tools available to 88ft players who want to manage their spending. You can set limits at three intervals:

  • Daily limit: The maximum total amount you can deposit via bKash, Nagad, Rocket, Upay, or any other accepted payment method within a rolling 24-hour window.
  • Weekly limit: The maximum total you can deposit within a rolling 7-day window (Monday 00:00 to Sunday 23:59, Bangladesh Standard Time).
  • Monthly limit: The maximum total you can deposit within a calendar month.

When you reach any active limit, the platform will block further deposit attempts for the relevant period. A limit reduction takes effect immediately. A limit increase requires a 72-hour waiting period. You may set multiple limits simultaneously — for example, a ৳2,000 daily limit and a ৳10,000 monthly cap can both be active at the same time.

Self-Exclusion — Full Details

Self-exclusion is a formal, binding request for 88ft to close your account for an extended period. Available durations are 6 months, 12 months, or 5 years. During a self-exclusion period:

  • Your account is deactivated and you cannot log in.
  • You are removed from all promotional mailing lists and SMS campaigns immediately.
  • Any active bonuses are forfeited.
  • Any pending withdrawal that was already approved before the self-exclusion request will still be paid out to your verified payment method.
  • The self-exclusion cannot be reversed, reduced, or lifted early under any circumstances.

To request self-exclusion, email [email protected] with the subject line "Self-Exclusion Request" and specify the duration you want. Our team will confirm the exclusion within 1 hour and send you a written confirmation to your registered email address.

If you attempt to register a new 88ft account during a self-exclusion period, the account will be closed when identified and any deposited funds returned. Intentionally circumventing a self-exclusion by registering under a different identity is a violation of our Terms and Conditions and may result in a permanent ban.

Protecting Other People

If you are concerned about the gambling behaviour of someone close to you — a family member, partner, or friend in Dhaka, Chittagong, Sylhet, or anywhere across Bangladesh — you can contact 88ft's responsible gaming team on their behalf. We will take your concern seriously and take appropriate action within the limits of our privacy obligations.

You may also consider speaking with local mental health professionals or community support networks in Bangladesh. While 88ft does not endorse any specific third-party organisation, we encourage players and their families to seek professional guidance whenever gambling-related distress is identified.

Gambling as Entertainment — Healthy Habits

The vast majority of 88ft players enjoy cricket betting, casino games, and slots as a leisure activity without any negative consequences. Keeping gambling in that category is straightforward if you follow a few practical habits:

  • Set a fixed entertainment budget before you start each session and treat it as the maximum you are willing to spend — the same way you would budget for a cinema ticket or a meal out.
  • Never gamble with money that is earmarked for essentials: rent, groceries, utility bills, school fees, or medical expenses.
  • Treat losses as the cost of entertainment, not as debt to be recovered. Chasing losses is the single most common trigger for escalating problem gambling.
  • Take regular breaks. Use the session time reminder feature to alert yourself after 60 or 90 minutes of continuous play.
  • Do not gamble when you are tired, stressed, emotionally upset, or under the influence of alcohol. Clear-headed decisions lead to more controlled play.
  • Keep gambling as one of several leisure activities in your life. A balanced routine — cricket, family time, social outings, hobbies — keeps gambling in proper perspective.

Get Help Now

Email Support

Email [email protected] with the subject line "Responsible Gaming Request". Our team responds within 2 hours, 24 hours a day, every day of the year including Eid holidays.

Live Chat

Access live chat directly from your 88ft account dashboard. A responsible gaming specialist is available at all hours, in English, to help you activate any tool or talk through your options.

Urgent — Underage Account

If you believe a minor has accessed 88ft, email [email protected] immediately with the subject line "Underage Account — Urgent". We act within 24 hours.

Quick Reference
  • Deposit limit (reduce) Instant
  • Deposit limit (increase) 72-hour wait
  • Time-out activation Instant
  • Self-exclusion (6M–5Y) Within 1 hr
  • KYC / age check Mandatory
  • Minimum age 21+

Ready to Play Responsibly on 88ft?

Set your limits, know the signs, and enjoy cricket betting and casino games on your own terms. If you ever need help, we are one email away.